Job Description

Are you ready to put your exceptional organizational skills and keen attention to detail to work? The Department of Health is seeking a dedicated and motivated Clerical Assistant 3 to join our team. In this pivotal role, you will be responsible for evaluating requests for registration and amendments to official birth records, as well as accurately typing amendments and birth reports into case records. If you have clerical experience and are looking for a dynamic opportunity, this could be the perfect fit for you!

In this position, you will use your expertise to advise and guide consumers on the specifics of permissible changes to birth records and the legal criteria for each case. You will engage in quality assurance initiatives aimed at enhancing processes for corrections and amendments. Additionally, you will monitor and identify patterns, trends, or recurring issues that could indicate systemic problems. You will also participate in training sessions focused on detecting and addressing fraudulent requests, IDs, and documents. Your responsibilities will include compiling data related to the volume and nature of work performed and preparing daily production reports.

Interested in learning more? Additional details regarding this position can be found in the  position description .

Work Schedule and Additional Information:

• Limited Term, Full-time employment

• This is a limited-term, full-time wage position with benefits (Bronze Plan). Duration of employment is approximately six months with the possible extension for an additional six months.

• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• This position will have two weeks minimum of mandatory on-site training. 
• Telework:  You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Hourly Rate:   In some cases, the starting hourly rate may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (commonwealth title); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the  . For more information on ways to meet PA residency requirements, follow the and click on Residency. 
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date .  Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 

Veterans: 

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at  ra-cs-vetpreference@pa.gov .

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Job Tags

Remote job, Hourly pay, Full time, Part time, Local area, Work from home, Monday to Friday,

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