Job Description
Customer Service Manager
Williamsburg Brooklyn
Part time/full time
100k-150k
Job Overview:
We are seeking a Customer Service Manager to oversee and support a team of 10 customer service representatives . This role involves ensuring excellent customer support through phone and email, maintaining high service quality, and fostering a professional and efficient work environment. The ideal candidate will provide leadership, monitor performance, and guide the team in handling customer interactions effectively.
Key Responsibilities:
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