Job Description
POSITION DESCRIPTION:
POSITION TITLE: Server.
POSITION REPORTS TO: BNA Fat Bottom Brewery & Restaurant Service AGM.
DEPARTMENT: Paradies Lagardere Dining Division @ Nashville, LLC.
Duties and Responsibilities:
* Exceed First Class Service standards and behavior with every guest, business partner and peers.
* Greets guests and takes drink and food order; provides information about menu items and looks for opportunity for additional sales.
* Accurately processes transactions through the POS.
* Responds appropriately to customer concerns.
* Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
* Ensures a clean, sanitized and well stocked bar.
* Follows health, safety and sanitation guidelines.
* Build guest loyalty and enhance selling skills through the use of available training materials.
* Maintain clean organized work environment that is free of safety hazards which may include sweeping and mopping.
* Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
* Other duties as assigned.
Position Qualifications:
* High School diploma or GED
* Food and Beverage experience is preferred but not required
* Knowledge of math to figure cost, make change and cash handling procedures.
* Good communication skills and the ability to work independently as well as with other team members
* Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
* Ability to work various shifts in a 7/365 team-oriented environment
* Excellent customer service skills and an ability to communicate effectively
* Self-starter able to prioritize and handle various tasks simultaneously
* Ability to adapt to changing priorities and unexpected situations
* Proficiency required in reading and writing and mathematics
* Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.
* Standing for long periods of time and the ability to work in environment with varying temperatures
The Paradies Shops
Job Tags
Local area, Long distance, Shift work,
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