Job Description
Job description
As an ITS Help Desk Technician, you will be supporting Alivia Health, LLC- Pharmacy Chain Operations by providing desktop support to include technical advice, guidance, and informal training to customers using hardware and software programs. The ITS Help Desk Technician is responsible for troubleshooting and restoring routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. The primary responsibilities for Field Service include providing great customer service while installing, diagnosing, and solving retail equipment failures within service level agreements at Alivia Health locations. The equipment includes POS (point of sale), registers, thermal printers, laser printers, scanners, servers, PCs, phone systems, RF, networking, pharmacy, and other related computer peripherals. This position involves driving between Alivia Health locations in the Puerto Rico geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls. The normal shift scheduling for this position may include Saturday and Sunday as normal workdays with two weekdays as scheduled days off or rotating on call.
Minimun Requirements:
***Equal Opportunity Employer F/M/V/D***
...Information Technology Note: Must be a U.S. citizen with a current DOD Security clearance to be eligible for consideration We are... ...conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) Constellation...
...mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives... ...animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns...
...Security has immediate full-time openings for Airport Security Guard at the Pittsburgh... ...the provision of aviation security and customer experience solutions and is one of the leading... ...security and customer experience services in the United States. Aviation Security...
...always been the areas greatest attraction: the beach, the sun, the culture, and the nightlife. We are looking for a highly skilled Sushi Chefto join our outstanding culinaryteam. The ideal candidate for this position will have a passion for culinary arts and will...
...Job Description NuWest Travel Nursing is seeking a travel nurse RN Home Health for a travel nursing job in Spokane Valley, Washington. Job Description & Requirements ~ Specialty: Home Health ~ Discipline: RN ~ Start Date: 03/24/2025~ Duration: 13 weeks...