Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

TkxiVE44RTFyY2kyWXpPYmtVWk45UmNMd3c9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Pacific Seafood

Vice President of Finance and Administration Job at Pacific Seafood

 ...Productivity, and Excellencewhich means consistently doing your best andalwaysstriving to do better. Summary: This VP of Finance and Administration role requires the ability to learn quickly and process a large amount of new information in a wide range of business... 

MyKelly

NEW PAY RATES! Substitute Teacher Assistants, NC Job at MyKelly

 ...difference in upbeat lives. No instructing experience? No problem! This exciting opportunity comes with free training, paid orientation, service bonus plans, the flexibility...  ...requirements of the school district Weekly pay Kelly-sponsored Affordable Care Act... 

Job Hopper

Exciting Full-Time Opportunity for Entry-Level Audio/Visual Technicians with Hands-On Training Job at Job Hopper

 ...Exciting Full-Time Opportunity for Entry-Level Audio/Visual Technicians with Hands-On TrainingWe are seeking dedicated and enthusiastic Audio/Visual Technicians who are eager to learn and grow with us. No prior experience is required, as we provide comprehensive on-the... 

NBCUniversal

Multimedia Journalist, Telemundo T60 San Antonio Job at NBCUniversal

 ...the ability to work independently or as part of a collaborative team. Thorough understanding of the current broadcast and digital media landscape. Eligibility Requirements: Must submit a demo reel of work to be considered. Must be able to work a flexible... 

Hospitality Spotlight

Hotel Marketing Director Job at Hospitality Spotlight

Job DescriptionHospitality Spotlight is looking for a Hotel Marketing Director for a client in Southern California.The Work:Create and lead marketing strategy for a luxury brand hotel with multiple F&B outletsTraditional and non-traditional marketing techniquesManage...