Live Chat-Specialist Job at Eau Claire Cooperative Health Center, Remote

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  • Eau Claire Cooperative Health Center
  • Remote

Job Description

We are seeking a highly motivated Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through our live chat platform. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.

Responsibilities

  • Interact with customers via live chat to provide assistance and resolve issues
  • Respond to customer inquiries in a timely and professional manner
  • Identify and escalate priority issues to the appropriate team members
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to ensure a seamless customer experience

Qualifications

  • 1+ years of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in typing and navigating computer systems

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Live Chat Specialist!

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