Job Description

Intermountain Hospital is looking for a dynamic Patient Advocate to investigate, resolve, document and report organization-specific patient and visitor complaints and concerns to leadership. The Patient Advocate collaborates with departmental leaders in order to ensure resolution of concerns presented by patients, families, visitors or other representatives of the patient.  The Patient Advocate actively participates in the development and implementation of customer service and patient relations initiatives related to the facility's mission and goals.  The DE Court Assistant coordinates court appearances with applicable counties for patients on a "hold" status.  He/she will ensure the proper paperwork that each court requires is completed in a timely manner.  The DE Court Assistant coordinates patient meetings with appropriate attorneys.    Must have the ability to write appropriate letters and be a very strong communicator.  Strong computer skills with attention to detail required.  The successful candidate will be able to set and maintain a balance between hospital employees and patients.  If you have a desire to work in an engaging environment with a team of professionals dedicated to the healing and health of the patients we serve, we want to hear from you! 

Shift:  8:00 a.m. to 4:30 p.m. Monday through Friday

Intermountain Hospital, located in Boise, has been providing quality psychiatric and chemical dependency services to Idaho's Treasure Valley and the western US since 1980. This 151-bed facility is located on 10 beautiful acres near the foothills of Idaho's dramatic Sawtooth Mountains.  At Intermountain Hospital we are positively changing lives - lives that are affected by mental and emotional stress or chemical dependency. It is our philosophy that nobody needs to cope alone. We provide a safe and secure environment for addressing the pressing problems that can dominate those lives in our care. We provide a wide range of services and programs that offer evidence-based treatment proven to have positive outcomes for our patients. Our inpatient and outpatient services offer supportive and compassionate care through specialty programs that are tailored to meet the needs of our patients. Our mission is to provide safe, effective, and compassionate mental health and substance use treatment.

What do our current employees value at UHS?

An environment that puts patient care first.  One of the most rewarding aspects of working with UHS is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times.  Having the opportunity to grow, learn, and advance in your career.  There are very robust continuing education options and opportunities for leadership development within UHS.  Supportive and responsive leadership.  Competitive salary and comprehensive benefits package.

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by  Fortune; ranked #276 on the Fortune 500, and listed #275 in  Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Education:  Bachelor's degree in mental health/behavioral sciences field required.  Ability to write appropriate and grammatically correct letters.  Must have strong computer skills, with attention to detail.  

Experience:  Minimum of two years experience in a health care environmental preferred; with experience in psychiatric/mental health field preferred.    

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.  UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success. 

Notice

At UHS and all our subsidiaries, our Human Resources Departments and Recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best-in-class candidate experience.  During the recruitment process, no Recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email.  The Recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.  If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at:  or 1-800-852-3449. 

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