Job Description

Job Description

Job Description

Spirit of America seeks an exceptional, mission-driven individual to serve as our Database and Research Manager and support our dynamic and growing development and marketing programs. This role ensures accurate and timely information about donors and prospects and coordinates and maintains the Salesforce systems used to support a successful fundraising program. The position requires great attention to detail, an understanding of the need for quality data, and a high degree of curiosity. The Database and Research Manager will report to Spirit of America's Chief Financial Officer.  This is a full-time, exempt position with a preference of being based at our Arlington, VA office.

Spirit of America’s fundraising and marketing has increased significantly throughout the last five years. We are committed to creating a CRM infrastructure that is reliable, innovative, and collaborative, and driven to meet the expanding needs of the organization in meeting its mission. We need an independent self-starter to assist us in this exciting time to join a rapidly growing team.

Key Responsibilities:

• Design and customize Salesforce solutions to meet organizational needs and improve fundraising and revenue processes.  
• Implement, configure, and manage Salesforce applications, ensuring optimal performance and user experience.  
• Create and maintain reports, dashboards, and other analytics to provide insights into Fundraising opportunities.  
• Collaborate with cross-functional teams to gather requirements and translate them into Salesforce solutions.  
• Provide training and support to end-users, ensuring proficiency in Salesforce functionalities.  
• Continuously monitor system performance, troubleshoot issues, and implement best practices for data management.  
• Stay updated with Salesforce releases and new features, recommending enhancements to leverage platform capabilities
• Manage the Data Processing Associate, providing oversight and setting of priorities, and career and technical development of direct report.

Requirements:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.  
• Salesforce certifications such as Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Developer are highly desirable.  
• Two or more years of research or database management experience preferably with a fundraising or non-profit organization.
• Experience with Salesforce; Experience with Salesforce Pardot (Account Engagement and Marketing Cloud) is also desired.
• Knowledge of fundraising principles, practices, and daily operations within a development office.
• Ability to manage large scale databases for mass marketing is desirable.
• Ability to problem solve with a positive, organized, team-oriented approach.
• Excellent interpersonal and communications skills in both one-on-one and group settings.
• Ability to articulate and present clear, persuasive written and verbal communications.
• A passion for advancing Spirit of America’s mission and sharing the organization’s unique model of private support to US missions abroad.
• Prefer HQ location – hybrid or in office position

Salary and Benefits:
The salary range for this position is $79,000 to $114,000. Benefits include medical, dental, and vision insurance, and 403b contribution match to 4%.

Spirit of America 

Spirit of America is a nonprofit citizen service organization founded in response to the attacks of 9/11. Our mission is to engage citizens in preserving the promise of a free and better life. We do this by working alongside troops and diplomats to save and improve lives, promote values shared by Americans and our allies, strengthen relationships with allies, friends, and partners, and demonstrate that the United States is a friend of those who seek a better life. We are officially approved by Congress and the Department of Defense to work alongside deployed US troops and provide private assistance in support of their missions.

Spirit of America helps our troops and diplomats build trust and goodwill, prevent conflict, and strengthen America’s security. Our work saves and improves lives. In the world’s toughest places, people experience the best of who Americans are and what we stand for.

Spirit of America is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.  

Job Tags

Full time, Local area,

Similar Jobs