Job Description

Unit Secretary - Radiology Full Time Hour Day Shift

Essential Functions:

• Ensures that patient locator board is current and includes identification of Core Measure patients. 

• Maintains accurate patient Admission/Discharge/Transfer book. 

• Reviews all EMR's (Electronic Medical Records) for any orders that require initiation and notifies the nurse in a timely manner. 

• Initiates, assembles, and maintains the hard copy patient charts.

• Answers telephones and directs calls to appropriate staff and departments.

• Provides information such as directions, visiting hours, or patient status information.

• Receives and routes messages or documents, such as laboratory results, to appropriate staff.

• Transmits correspondence or medical records by mail, e-mail, or fax.

• Maintains appropriate level of office supplies and nourishments, including routine upkeep of the nurse’s station and break rooms.

• Ensure that the PCP (Primary Care Physician) of all discharged CHF (Congestive Heart Failure) patients is notified regarding the patient's follow-up appointment date. 

• Uses hospital resources responsibly; looks for effective alternatives for purchases.

• Enters nurse/patient assignments in Hill-Rom call light system. 

• May also be responsible for reviewing patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. 

• Uses clear, concise, professional communication with coworkers, patients, all customers internal and external. 

• Uses AIDET in interactions with patients and family members. Utilizes white boards for patient communication. 

• Collaborates across disciplines to coordinate patient care, including but not limited to patient transfer, discharge, referrals, and spiritual/psychosocial support needs.

• Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations. 

• Utilizes SBAR (Situation, Background, Assessment, Recommendation) when communicating with oncoming shift, physician communication and giving report to ancillary or other nursing services. 

• Speaks up to stop the line and escalates potential safety events if necessary. 

• May float to other areas of the hospital as assigned. 

• Attends and/or completes monthly, annual, and assigned training. 

• Other duties as assigned

Experience: 

• At least one (1) year of experience working in the healthcare setting preferred. 

• Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills. 

• A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within health care.

• Adaptable to changing work schedules and patient needs.

• Ability to read, write, and comprehend medical terminology

Licensure/Certifications : 

• Basic Life Support (BLS) from American Heart Association (AHA), required.

• AB508 Workplace Violence Prevention-Part 1, due within 30 days from hire date. . 

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